Buying AI is the easy part. ai moves fast, Organisations don't. Change What's missing isn't better AI, it's getting people to work differently. Guardrails An agent without boundaries isn't an opportunity, it's a liability. Governance Who's allowed to use what, and for what? If you can't answer that, you don't have an AI strategy. Ethics AI will do almost anything you ask. That doesn't mean it should. Cost Licenses aren't the AI budget. Agentic usage is.